Return Policy

SYDNEY HAYES, LLC

6545 Cay Circle, Orlando, FL 32809

Tax Certificate No. 62-8018030536-8

• Corporate Email: [email protected]

(monitored by SYDNEY HAYES, LLC)
• WhatsApp Business: +852-44066730

1. Shipping Timeline

We, SYDNEY HAYES, LLC (registered at 6545 Cay Circle, Orlando, FL 32809, USA; Tax Certificate No. 62-8018030536-8), maintain a global warehousing network spanning key regions including:

North America: United States, Canada
Europe: Germany, France, United Kingdom, Spain, Italy
Asia-Pacific: Japan, South Korea, Singapore, Malaysia, Thailand
Middle East: United Arab Emirates, Saudi Arabia
Oceania: Australia

Due to regional logistics variability, exact delivery timelines cannot be guaranteed. However, we guarantee shipment within 24 hours of order confirmation and will provide a local tracking number via your order email for real-time updates.

1.Authenticity & Compliance Guarantee

As a Florida-registered entity (SYDNEY HAYES, LLC), all products are officially authorized by brands and fully compliant with U.S. trade regulations. Click [View Authorization Certificates] to verify our brand and tax compliance documentation.

2.Eligible Return Scenarios

A 7-day no-questions-asked return applies to:
• Damage incurred during transit
• Mis-shipments caused by warehouse operations

• Unopened packaging does not affect secondary sales

3.Return Process

For seamless support, contact us first via:
• Corporate Email: [email protected] (monitored by SYDNEY HAYES, LLC)
• WhatsApp Business: +852-44066730
• Or use the [Contact Us] portal (linked to our official communication channels).

Our team will assign the nearest return facility based on your address and cover all return shipping costs (in compliance with Florida business regulations).

4.Return Window

Initiate returns within 7 days of delivery to qualify.